Agent-first business applications with interfaces for human collaboration, delivered as part of your Enterprise system.
Emma Wadekind Joined the call
Billing policyEmma, the caller wants one invoice for two accounts. The history is attached.
Refund policy 
ServiceNow: Update ticket 
Email: Customer reply 
James Carter
Alan Pierce
Liam ThompsonAlan from Snowflake asked for a demo. I’ve scored the lead and notified the team.
Three contracts renew next month. I’ve drafted the review for your approval.
Approval task opened An inbound and outbound contact center for people and agents. People can take over with the conversation history intact, then return control to AI. Voice supports caller interruptions, SIP-compatible phone systems, transcripts and audio playback.
I'm trying to merge two accounts under one email, but both have active subscriptions and different billing cycles.
Let me check that for you.
Thanks, one invoice going forward is fine.
Transferring you to a specialist
Access real-time insights, live agent monitoring, and AI-powered analytics to support performance and decision-making when it matters most.
Add triggers, logic, conditions, and exception handling—without relying on engineering teams. Every change is versioned, with approval workflows and full rollback.
Ticketing and support CRM for customer service and IT helpdesks. Agents answer from company knowledge and act through connected tools. People can take over an issue—including new calls, messages and emails—until they restore AI.
Sales and marketing CRM where agents lead your sales effort and provide market intelligence. Contacts, companies, pipelines, tasks and activity records keep the team involved as opportunities develop.
Adapt an existing app or create one around your records, actions and decisions. Agents can respond to events, run scheduled work and coordinate across teams.
Native Apps can work alongside ServiceNow, Zendesk, Salesforce and other connected tools, with permissions governing what agents can read and change.
