AI agents and people, working together.

AI-native applications for customer conversations, support, sales and marketing. Agents draw on your business knowledge, connected data and long-term memory to carry work forward. People set direction, handle exceptions and step in with the context intact.

  • Learns as it works

    Agents learn from feedback and experience, with evaluation guiding improvements.

  • Tailored by our engineers

    Our engineers tailor the applications to your operation or build new ones on the Origon platform, delivered as part of Enterprise with continuing engineering.

  • Within your controls

    Access, memory retention and changes follow your permissions and controls.

Contact center

The right help, from the first interaction.

An AI-first contact center across voice and digital channels.

Smart routing uses previous context to connect customers to an AI agent or a person. Your team can step into a conversation, carry it forward and hand it back to the agent—with the history preserved.

Voice supports caller interruptions and SIP-compatible phone systems, with transcripts and audio playback for review.

Illustrative Origon Dock for a live agent on a recorded support call, with call controls and an End button. The caller's name is fictional.

Customer & IT support

Support that understands the whole picture.

Agents work through customer service and IT helpdesk requests with visibility into your products, processes, company knowledge and connected systems.

They use that context to investigate issues, answer detailed questions and take action through permitted tools.

Tickets keep the context, findings and completed actions together. When a person steps in, they can continue with the work already done.

Illustrative customer and IT support Insights overview for the last 30 days, with tickets resolved by Assistant, autonomous resolution, average resolution time, SLA, reopened tickets and human handoffs beside the Assistant. Figures are illustrative.

Sales & marketing

AI-led sales and marketing.

Agents source leads, handle pre-sales, manage campaigns and deliver market intelligence.

Deep product knowledge helps agents answer prospect questions and resolve internal queries. Your team directs the effort and follows progress through an interface built for collaboration, without the complexity of a traditional CRM.

Illustrative sales and marketing contact record for Sarah Chen at a fictional company. A summary, one signal and an Ask Origon input sit beside an excellent fit score of 92, key facts and the account. The people and companies are fictional.

Custom applications

Your business is unique. Your software should be too.

Our engineers can adapt a ready application or build around your processes, knowledge and tools.

Agents respond to events, run scheduled work and follow up on unfinished tasks. People see progress, contribute their judgment and intervene when needed.

Built on the Origon platform, with continuing engineering as your requirements evolve.

On mobile. In your apps.

A ready-to-use mobile app brings voice and chat to your users. Our SDK brings those capabilities into your own applications.

Mobile interfaces showing an in-app conversation and an active customer support call.

Connected to your existing software.

Applications can work alongside ServiceNow, Zendesk, Salesforce and other enterprise tools, with integrations built around your workflows and permissions governing what agents can read and change.

Illustrative chat with an agent connected to Zendesk, Salesforce, ServiceNow and Confluence. Asked which escalations put renewals at risk, the agent answers from ticket and account records and holds a change for approval. Questions, answers and accounts are sample content.

Explore what agents can take on and how your team works alongside them.