Proactive retention and churn intelligence
Agents flag lapse and churn risk ahead of renewal. Targeted outbound contact triggered automatically before the policy lapses.
Insurance
Retain policyholders, detect fraud, recover premium, end-to-end.
Origon agents cover the full policy lifecycle. Lapse risk flagged before renewal. Fraud detected early. Premium recovered. Every decision traceable.
Talk to an ExpertUse Cases
Agents work across the full policy lifecycle — from acquisition through renewal, claims, and recovery.
Claims processing
Agents collect first notice of loss, verify coverage, route to adjusters, and assemble claim files. Proactive status updates throughout.
Fraud signal detection
Agents monitor claims patterns and flag anomalies. Signals correlated across claims history and claimant behavior. Risk surfaced before settlement.
Cross-sell at renewal and post-claim
Agents identify coverage gaps at renewal and post-claim. Outbound contact initiated with contextually relevant offers across voice, SMS, and email.
Customer service and policy servicing
Agents authenticate callers, retrieve account and claims data, execute policy changes, and escalate when judgment is required. Sub-300ms voice latency.
Premium recovery
Agents flag at-risk accounts, initiate outbound contact across voice, SMS, and email, and negotiate payment arrangements within collection regulations.
AI-native apps
Resolve handles customer support — purpose-built for AI-first workflows. Agents and humans work together natively.
- Automatic categorization
- Omnichannel Routing
- Automated Resolution
- Contextual Escalation
Integrations with core insurance systems
Policy administration, claims management, billing, document management. 100+ pre-built connectors. Bidirectional sync.
Models trained on your data
Fine-tuned on claims history, policy language, underwriting guidelines, and jurisdictional regulations. Models retune as products and regulations evolve. You own every model.
Engineering included
Architecture, agent development, and integrations into core insurance systems. One team from design through production.
Compliance and deployment
SOC 2 Type II. HIPAA. GDPR. Multi-jurisdictional state regulatory controls. No third-party vendor chain between policyholder data and the AI processing it. Origon Cloud, on-prem, or private datacenter.